Privacy Policy

DataVibe Ventures (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website [Website URL] (the “Site”) and use our immigration services. We understand the importance of your privacy and are dedicated to being transparent about how we handle your information.

1. Information We Collect
We may collect the following types of information:

• Personal Information: When you create an account, purchase services, or contact us, you may provide personal information such as your name, email address, phone number, date of birth, nationality, passport details, employment information, and other identifying details necessary for immigration services.
• Usage Data: We collect information about your interactions with our Site, including your IP address, browser type, pages visited, time spent on the Site, and other analytics data to enhance your experience and optimize our services.
• Payment Information: If you purchase services, we may collect payment details, which are processed through a secure third-party payment processor. We do not store your payment card details.
• Sensitive Personal Information: In connection with your immigration case, we may collect sensitive information, such as your criminal record, health information, or financial data, where legally permissible, and only to the extent necessary for providing immigration services.
• Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your experience on our Site. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information
We use your information for various purposes, including but not limited to:

• Providing Services: To provide and maintain our immigration services, including processing your visa applications, preparing necessary documents, and communicating with third parties on your behalf.
• Payment Processing: To process payments for services purchased and ensure secure transactions.
• Communication: To respond to your inquiries, send important updates, and provide customer support.
• Analytics: To analyze usage trends and improve the Site and services by gathering usage data.
• Legal Compliance: To comply with legal obligations, enforce our agreements, and protect our rights, property, or safety.

3. Legal Basis for Processing
The legal basis for processing your personal data depends on the type of data and the specific context in which we collect it. Generally, we will process your personal information based on your consent, to fulfill our contractual obligations, or as required by law.

4. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:

• Service Providers: Third-party companies that assist us in operating our Site, processing payments, translating documents, or providing immigration-related services.
• Legal Authorities: If required by law, in response to legal requests, or to protect the rights, property, or safety of DataVibe Ventures or others, we may disclose your information to relevant authorities.
• Government Agencies: We may share your personal information with immigration offices, consulates, embassies, or other governmental authorities necessary for processing your visa or immigration application.

5. Data Processing by Third-Party Vendors
We may engage third-party vendors to assist in processing your information as part of the services we offer. We ensure that these vendors adhere to strict data protection obligations and use your information only for the purpose of providing services on our behalf.

6. Client Responsibilities
You are responsible for providing complete, accurate, and truthful information in all dealings with us. Failure to provide accurate or complete information may result in delays, rejection of your immigration application, or service termination.You must also disclose any criminal proceedings or convictions that may impact your legal standing in your home country or elsewhere. Failure to disclose this information may result in the immediate termination of our services and reporting to relevant authorities.

7. Data Subject Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, delete, restrict, or object to the processing of your information. If you wish to exercise these rights, please contact us using the contact information provided below.

8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting obligations. Upon your request, and subject to applicable law, we will delete your data unless we are required by law to retain it for longer.

9. Client Consent
By using our services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy. You also consent to the collection and use of any sensitive information provided to us for the purpose of immigration services, including criminal record checks, financial details, and other necessary data.

10. Data Privacy and Confidentiality
We are committed to protecting the confidentiality of your personal information. All data collected will be processed and stored in accordance with applicable data protection regulations, including but not limited to the General Data Protection Regulation (GDPR).We use industry-standard encryption protocols to protect your personal information during transmission and storage.

11. Data Breach Notification
In the event of a data breach involving your personal information, we will notify you as soon as feasible and in compliance with applicable legal requirements. We will take all reasonable measures to contain and resolve the breach, in accordance with best practices and applicable laws.

12. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of such third-party websites. We encourage you to review the privacy policies of any third-party websites before providing personal information.

13. International Data Transfers
Your personal information may be transferred to, and processed in, countries other than the one in which you reside. These countries may have different data protection laws, and by using our services, you agree to such data transfers. We ensure that your data is adequately protected according to applicable laws, wherever it is processed.

14. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it immediately.

15. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. We encourage you to protect your personal information and password when accessing our services.

16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our Site, and the updated policy will become effective on the date indicated. Your continued use of our services \after any changes have been made constitutes your acceptance of the revised policy.

17. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.